I went to my local “Taco” place today and ordered my “usual”.
Just before placing my order, the store manager, who was operating the drive through (or is it “thru”), said “I will be right with you”, then proceeded to say something else that I wan’t able to understand. I didn’t get any of it, but the tone of his voice was one that isn’t due a customer. It sounded as if he was scolding an employee, yet forgot to turn off his intercom.
I heard the click as the mic turned off, then he came back on after about 15 seconds, apologized and took my order. When my order was placed, he apologized again (for what, I am not yet sure).
When I got to the window, I payed for my order, received another apology (this time he said he was sorry that it took so long) and was informed that I had 10% taken off my bill.
The wait wasn’t long enough to warrant 3 apologies and a discount. So I am assuming that he was making good on what I may have heard over the drive through (or is it “thru”) intercom.
I would gladly give him his 56 cents back just to know what he said!
Last I heard my niece-in-law (my husband’s oldest sister’s oldest “adopted” daughter) worked at your favorite taco place. I hope she was not on the other end of the manager’s wrath. 🙂 Perhaps I should get in touch with her and see if she STILL works at the taco place. 🙂